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NetSuite Partners With InsideView To Offer Social ERP
By Mike Sachoff
Staff Writer
Article Date: 2009-11-12
Software providers InsideView and NetSuite have partnered to offer InsideView's social media information available on NetSuite's cloud ERP and CRM platform.
InsideView for NetSuite now allows NetSuite users to have instant access to content from emerging social media, such as Twitter, LinkedIn, Facebook as well as editiorial sources such as Thomson Reuters, directly within NetSuite.
InsideView for NetSuite was built using NetSuite's cloud platform. The new application expands the NetSuite InsideView partnership beyond its original sales intelligence focus to offer social intelligence throughout both front-office sales and marketing and back-office financial operations.
By using the social intelligence offered by InsideView directly within the NetSuite interface, business can gain new insights into their customers, prospects, employees and vendors to achieve cross-enterprise productivity improvements.
Highlights of InsideView for NetSuite include:
Proactively monitor the financial health of customers and partners to
assess payment risk and improve collections processes;
Leverage social media "buzz" to gauge suppliers' brand reputation,
customer satisfaction, and service levels and assess supply chain risk;
Improve high-end selling through social and business connections to C-
level executives;
Help sales professionals uncover new customer engagement opportunities
faster with alerts on key business events;
Integrate social profile information to engage job candidates across
multiple channels, including Facebook, LinkedIn, Twitter;
Increase cross-enterprise productivity by tapping into accurate,
relevant and timely business insights directly within the NetSuite user
interface.
"InsideView is an excellent example of how a partner can leverage SuiteCloud to optimize business processes across the company," said Guido Haarmans, vice president, SuiteCloud Developer Network of NetSuite.
"The social intelligence delivered by InsideView provides the tools for companies to significantly increase sales productivity, and improve billing, procurement and recruiting efforts for our customers."
About the Author:
Mike is a staff writer for WebProNews. Visit WebProNews for the latest ebusiness news.
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